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Data Protection and Privacy Notice

INTRODUCTION

Taylor Translations is committed to keeping your personal information secure. Please read on to find out more about our data protection and privacy notice. The GDPR regulations coming into effect on 25 May 2018 require us to tell you that….

The data controller (who determines what is done with the data and the means of processing) is: Taylor Translations

Personal data is data which by itself or with other data we hold about you can be used to identify you. This Data Protection and Privacy Notice sets out how we will use your personal data. If you have any further questions, you can contact our Data Protection Officer (DPO) at the address below:

Ms. V. Taylor

Taylor Translations

157 Perry Street

Billericay

Essex CM12 0NS                               Email: virginia2705@gmail.com

The types of personal data we collect and use

Some documents requiring translation will be of a personal nature and/or contain personal details, such as name, address, contact details, date of birth and/or age, details of educational qualifications/achievements, employment history, or health details. They may also contain details of other people in the case of birth or marriage certificates.

Using your personal data: legal basis and purposes

We’ll use your personal data:

  • To translate or edit a document for you on a contractual basis or for the purposes of entering into a contract with you, which may involve processing special categories of data about you (e.g. racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, data concerning your health, sex life or sexual orientation). Special category data is processed on the grounds of quality and safety of healthcare and of medicinal products or medical devices or for scientific research purposes, or at the person’s request.

  • For the accounting and management purposes of our business operations

  • Taylor Translations will not sell or pass on your information on to third parties, unless required to do so by law. None of this information is stored on separate servers. Some contact details may be shared with our accountant as part of our tax submission.

Use of 'cookies'

Most websites use cookies which are small pieces of data sent from us to your computer to recognise you when you return to the same site and record your preferences. They also collect statistical data on page visits and browsing actions and patterns – this statistical information is anonymous and does not identity you individually. Cookies therefore provide you with a better personal experience as well as helping us to improve our website pages and flow.

All modern browsers allow you to change your cookie settings. These settings will typically be found in the ‘options’ or ‘preferences’ menu of your browser. You should use the ‘Help’ option in your browser for more details.

How long we hold your data for

Documentation will be retained in either electronic or paper hard copy format for a period of 15 years in accordance with professional indemnity insurance document retention requirements, after which it will be deleted and/or destroyed in accordance with Taylor Translations’ procedures.

Your rights under applicable data protection law

Your rights are as follows:

Right to be informed

You have the right to ask questions about the data we hold. This Privacy Policy provides all the information about what data we collect, why we collect it and what we do with it and will be made available on request, as well as being on our website.

Right of access

You have the right to ask us what data we hold about you. On receipt of a valid request, which may include validating your identity, we will provide all the data we hold about you within one calendar month.

Right of rectification

You have the right to ask us to correct any of your data which is incorrect or requires to be updated, we will do this within one calendar month of receipt of a valid request, which may include verifying your identity and we may request proof of the correct data.

Right to erasure

You have the right to request that Taylor Translations erase your data, we will process such requests within one calendar month of receiving a valid request, which may include verifying your identity. There may be circumstances when we are unable to erase all data – either due to a legal obligation to retain your data or due to professional indemnity insurance document retention periods. If this is the case, we will explain this in our response to the request.

Right to restrict processing

You have the right to request that Taylor Translations restrict the processing of your data in some circumstances. This may be due to a dispute over the accuracy of the data or when you have exercised your right to object (below) and Taylor Translations is considering the request. Rights to restrict processing are therefore usually temporary in nature and will be assessed on receipt of a valid and authenticated request. It may not always be possible to restrict processing either due to a legal obligation to retain your data or due to document retention periods required by insurance.

Right to data portability

You have the right to request Taylor Translations to transfer the data held about you to another organisation. However, we will consider any such request on receipt of a valid and authenticated request and will provide you with a written response.

Right to object

You are entitled to object to your data being processed. However, if Taylor Translations is using your information to meet certain legal obligations, we may continue to do so even if you object but will provide you with a written response.

For more details on all the above you can contact our Data Protection Officer, whose details are above, or contact the Information Commissioner’s Office on either 0303 123 1113 or at www.ico.org.uk. You also have the right to complain about us to the Information Commissioner’s Office above.


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